Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Xtacy Villas Caliente S.R.L.
La Llanada
33000 Nagua
María Trinidad Sánchez
Dominican Republic

Email: info@xtacyvillas.com
Website: www.xtacyvillas.com

2. General Information

We take the protection of personal data seriously.
Personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

This policy explains what data we collect, how it is used, and what rights users have regarding their personal data.

3. Data Collected When Visiting the Website

When visiting this website, certain technical information may automatically be collected by the hosting provider.

This may include:
    •    IP address
    •    browser type and version
    •    operating system
    •    referring website
    •    date and time of access
    •    accessed pages

This information is stored in server log files by the hosting provider.

Hosting Provider:
IONOS SE
Elgendorfer Str. 57
56410 Montabaur
Germany

These logs are used to ensure website security and technical stability.

4. Cookies

This website uses cookies.

Cookies are small text files stored on a user’s device to enable basic website functionality and improve user experience.

A cookie consent banner allows users to decide whether non-essential cookies are activated.

Users can modify cookie settings at any time via their browser settings.

5. Google Analytics

This website uses Google Analytics 4 (GA4), a web analytics service provided by:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

Google Analytics helps us understand how visitors interact with the website.

Data collected may include:
    •    anonymized IP address
    •    pages visited
    •    duration of visit
    •    interactions with website content

Google Analytics uses cookies to collect usage data.

IP anonymization is enabled where technically applicable.

Data may be processed on servers outside the European Union.

More information:
https://policies.google.com/privacy

6. Contact Forms

If users contact us via website forms, personal data such as name and email address may be collected.

Form submissions are processed through:

Tally.so (form provider)

Submitted data is stored in:

Google Sheets (Google Workspace)

Users may also receive email notifications regarding their inquiry.

This data is used solely to respond to inquiries and manage bookings or communication requests.

7. Payments

Payments on this website are processed through:

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

When choosing PayPal as payment method, necessary personal data may be transferred to PayPal for payment processing.

PayPal may process this data according to its own privacy policy.

More information:
https://www.paypal.com/privacy

8. Data Storage via Email

Communication with users may occur via email.

Emails and related personal information may be stored in order to process requests, manage bookings, and maintain communication records.

9. International Data Transfers

Some services used on this website may process data outside the European Union.

This may occur through services such as:
    •    Google Analytics
    •    PayPal
    •    Google Sheets

These providers apply appropriate safeguards for international data transfers in accordance with applicable data protection regulations.

10. Data Retention

Personal data is stored only as long as necessary for the purpose for which it was collected.

Server logs follow the retention policy of the hosting provider.

Communication data may be stored as long as required to manage bookings or customer inquiries.

11. User Rights

Under applicable data protection regulations, users may have the right to:
    •    request access to their personal data
    •    request correction of inaccurate data
    •    request deletion of personal data
    •    restrict processing
    •    object to data processing
    •    request data portability

Requests may be sent to:

info@xtacyvillas.com

12. Changes to this Privacy Policy

We may update this privacy policy if required due to legal, technical, or operational changes.

The latest version will always be published on this website.